p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px 'Andale Mono'; color: #454545}
p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px 'Andale Mono'; color: #454545; min-height: 16.0px}
SHIPPING
Each item is shipped neatly wrapped in custom box.
Ready to ship items are sent within 5 to 7 business days (Monday - Friday except bank holidays).
For made to order pieces, please allow 2 to 3 weeks for your order to be ready for shipping.
Shipment is processed via Deutsche Post tracked and signed for.
HAUS II is not responsible for any custom taxes that may apply on arrival to your country or state.
RETURNS
If you wish to return a purchase, please use HAUS II store contact form stating whether you wish a refund or exchange. You will be notified with the return address within 24 hours.
Return items must be sent back within 14 days upon delivery, in original condition with packaging and tags.
Refunds will be processed via Paypal after the item is checked.
The customer will be responsible responsible for all shipping costs.
Made to order and sale items are not eligible for refund.
REPAIRS
HAUS II offers free repair and cleaning of your pieces when possible. Please get in touch for more informations.